Guides
Tracking links
One status link for the customer, from accepted to out for delivery, branded as the restaurant.
Every order and booking has a trackingUrl (https://billzova.com/track/…). It shows the restaurant's name, logo and phone, the live status and — while out for delivery — the delivery person with a call button. It never shows the customer's phone.
Want customers on your own site instead? The restaurant sets a status page address in Online settings (e.g. https://yoursite.in/order/{id}) and the tracking link redirects there.